What's your response time for Highland Park emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Highland Park the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active IL contractor license and full insurance coverage, and we'll provide proof of both on request — most Highland Park customers ask, and we expect that.
What emergency roofing services are available in Highland Park?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Highland Park, IL and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Highland Park home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Highland Park with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Highland Park, IL?+
We serve Highland Park and the surrounding communities throughout Highland Park, IL — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
